Terms and conditions

DEFINITIONS

In these Terms and Conditions, "we" or "us" means Galleon/tombola arcade online gaming services operated by tombola (International) plc ("the Operator") under the relevant license from the UK Gambling Commission.

GENERAL TERMS AND CONDITIONS

2.1 You must be at least 18 years old to use our Services and participate in any form of gaming activity on this website or through our mobile apps.2.2 You are solely responsible for your interactions with us and other users, including but not limited to any transactions you undertake while using the Services.2.3 You agree that all transactions will be governed by these Terms and Conditions and we reserve the right to modify or change them at any time.

ACCOUNT REGISTRATION AND USE

3.1 To use our Services, you must register for an account with us through our website or mobile app ("the Account").3.2 By registering for an Account, you agree that all information provided is accurate and true.3.3 You are responsible for the security of your Account login details.

GAMING RULES AND CONDUCT

4.1 Our online gaming Services operate on a fair and random basis using Random Number Generators (RNGs).4.2 All our games are designed to provide entertainment value only, and you should never play with more than an amount that can be reasonably afforded.4.3 You must not engage in any form of cheating or abuse while playing our Games.

DEPOSIT AND WITHDRAWAL TERMS

5.1 Deposits made through our Services will be credited immediately to your Account, provided that they are received by us during the applicable working hours specified on our website.5.2 Withdrawal requests will typically take up to 4-5 business days (subject to security checks), but may not be faster than a bank transfer (the "Withdrawal Period").5.3 You must have fulfilled all necessary wagering requirements and met any conditions stipulated for each bonus or offer before making a withdrawal.

RESPONSIBLE GAMBLING AND PROTECTION FEATURES

6.1 We aim to promote responsible gaming practices through our Services.6.2 Where you wish to restrict your Account, set limits on deposits or use self-exclusion measures ("Gaming Restrictions"), please contact our Support team via any method provided on the website.6.3 You must comply with all applicable laws and regulations relating to online gambling.

PROOF OF IDENTITY AND AGE VERIFICATION

7.1 We have the right at any time to request proof of your identity or age verification, for which you will need to provide required documentation promptly upon our request ("the Age Verification Process").7.2 If we reasonably suspect that you are underage, failed in verifying your account information accurately, used stolen credit card details or otherwise failed to adhere with these Terms and Conditions during the registration process, we may withhold any winnings arising from the use of those funds.

PAYMENT TERMS AND CONDITIONS

8.1 You must only fund an Account by means that are recognized under applicable law as valid.8.2 Any transaction made will be subject to terms provided in our Help Centre.8.3 Where your Account has been suspended, any winnings may not be withdrawn or transferred until the suspension is lifted.

TERMINATION AND CANCELLATION

9.1 We reserve the right at all times and without notice to restrict access to the website or suspend an Account if there are reasonable grounds for concern in relation to a potential abuse of our services.9.2 Your continued failure to pay deposits, or other breach of these Terms shall entitle us to immediately terminate any contractual relationship between you and us.

CONFIDENTIALITY AND SECURITY

10.1 We ensure that all personal data will be treated as confidential information under applicable Data Protection Laws.10.2 You acknowledge that our Services are provided "as is", without guarantees or warranties of any kind, except where there's a requirement to provide certain statutory guarantees in terms of the legislation.

LIMITATION OF LIABILITY

11.1 Our liability for losses, damages (whether direct, indirect or consequential), expenses, claims and demands will not exceed £100 or equivalent amount.11.2 The limitation on liability as contained herein shall operate regardless of any circumstances.

GOVERNING LAW AND JURISDICTION12.1 These Terms are governed by the laws of England and Wales.12.2 Disputes arising out of, in connection with or related to your use of our Services will be resolved exclusively through binding arbitration under English Arbitration Rules as per Section 7.
CHANGES TO TERMS AND CONDITIONS

13.1 We may amend these Terms at any time without prior notice and where possible.13.2 If you do not wish to accept such changes, please close your Account by contacting our Support team before the new terms come into force.

ENTIRE AGREEMENTThese Terms constitute the entire agreement between us with respect to its subject matter, supersede all previous agreements, communications or understandings between parties and that it represents a complete understanding of the transaction or relationship contemplated herein.
NULLITY PROVISION

If any provision hereof shall be held invalid or unenforceable in whole or part for any reason, such holding will not affect the validity or enforceability of the remaining provisions which will remain in full force and effect as if this clause had not been inserted.

By accessing our website, mobile app or services you agree to comply with these Terms and Conditions at all times.